I just want to get my money back. Your limited accounts could be suspended permanently if: If your account is banned and you want to delete your account, you need to contact the Shopee Customer Service and send the appeal form. CS will just do [censored]. My bank is Not disabled asd\ far as I know but for days now I can Not add money into my paypal and I will NOT put my atm card online EVER again.so I have no use for Paypal if I can't ..use it. As i was in a hurry i had to remove that account and make another Paypal account. And guess what .. Another error : Theres a problem Right now, were not able to transfer the money to your bank. Can you help or fix this error? I got the same situation. "Mr" or change the offending word and the order goes through fine. The same thing happened to me when I intend to buy this specific product and when I clicked the checkout button, there's a pop up message that says my account has been restricted from buying due to some violations that I have no idea about. Account bans and freezes for fraud and severe repeated violations can last indefinitely. However, it shows the message above. How did u all withraw ur balances? Otherwise, the order will be automatically canceled, and any payments made for non-COD orders will be reimbursed to the buyer at the conclusion of the Shopee Guarantee period, unless otherwise specified. They also say it is voucher abuse but they wont explain further. So frustrating. Ginee Omnichannel allow you to automatically sync every stock from all of your online stores. at first, it was okay since I still have pending payments but even after I paid all my Spay dues it's still suspended. Starting from the ShopeePay balance, transaction list, account age, etc. 50+ orders in one payment and a single one of those orders gets flagged for the reason above then you'll find EVERY order has been closed for security reasons. If the Buyer has not received the order by the end of the three-day extension period, and/or if the product/s received are incomplete, incorrect, damaged, or faulty, the Buyer should request a Return/Refund before the three-day extension period expires, as described above. this is terrific idea well done.. these things are observed by all the users . Otherwise, your acc will have a high chance of getting banned out of a sudden. The tracking number of the order can be proved in this situation. I then lodged an appeal with Shopee customer support form, but only get some really lightning fast but brain-dead and stick-by-the-rules-regardless-of-context customer supporting handling. Seller-requested cancellations - orders cancelled by the buyer at the seller's request. Worst, I received an email from Shopee suspending my account. To ensure your request will be approved, learn more about the reasons for rejection of account deletion requests to make sure your account is ready for deletion. Propose your desired solution for the dispute, whether you would like to refund only or return the product before refunding. Hello I'm a buyer in Shopee. 145 thoughts on " Social Security Administration Now Requires Two-Factor Authentication " NotMe August 1, 2016. The product you received is a faulty one. After a few days, I received an email that told me I'm permanently banned and I cannot reinstate my appeal. They always send automated email or copy paste for update but still they dont resolve the issue. My device has been banned too. Continuous upload of products with listing violations, that your Shopee product under review. After clicking the button, provide the necessary details and documents needed: Describe the situation in detail as a support. Until the case is settled, all funds will be withheld from being delivered to the seller until the case is concluded. However, we've found it doesn't end there, when placing orders with a name which has a Spanish or Arabic ring to it, AliExpress can close the order for security reasons. Please try again later plz give me any solution thank u. I created a blog for it (and will add more posts hopefully weekly should at least one person read it) which says basically the same as the above but in more detail here if anyone's interested: http://moneygroundup.com/2018/11/20/are-aliexpress-racist-mandatory-clickbait-first-post/. a few months ago. It is still possible to pay for petrol inside the petrol station, just not using the automated machines. Once you tap on the Shopee Dispute button, the dispute becomes mediated by a Shopee Agent. Hes also the one behind Pesohacks.com and Ballunlocked.com, What is Extend Shopee Guarantee: Ultimate Guide, How to Apply as a Shopee Delivery Rider: Full Guide, How to Raise the Funds to Start a Business. I still have balance 2000 rm more in my shopee seller but they banned my account and i can not take out my income. Ginee product management allow you upload products to all of your online stores from all marketplace just once! Sorry, we are not able to process your request. Wait for a few hours up to a few days and make sure to check your e-mail . They can't even answer why you got banned. Agree ! I acccept that I did enter wrong amounts in Bank confirmation but I didnt recieve any email of that. They deserve a class action lawsuit. Essentially, Shopee Guarantee works by retaining payment for a seller and releasing it only when the buyer acknowledges that the order has been received in excellent condition. I have also remaining money in shopeepay. Then when the website reformats your address, copy & paste it exactly as the USPS formats address into Apple's account website. Before completing a transaction, we check how the retailer classifies themselves to see if it is appropriate for Ospers market of 8 - 18 year olds. Of course you can! Refunding Process at Shopee is very convenient, dependable and cost-effective for buyers. Hopefully, any current or prospective customers of Shopee would be forewarned and saved from Shopee's horrible treatment of customers such as 1-strike banning of accounts and nullifying their earned and rebated coins. Anyway, my main compliant is about the 1-strike banning for collecting what any account would be entitled to collect anyway. If you ship orders late too often, your account might be suspended. Please can someone help me. Leave the Archive. If the system rejects it, there is no way for them to override it. Now, I will be more cautious in transacting on shopee. This comment was posted by a verified customer. ", a robot: "We cannot process your request, please try again later. 1999-2023 PayPal, Inc. All rights reserved. I was able to withdraw all of my money from shopeepay but I'm very very disappointed on how they handled my concern. Related: Shopee Seller Return and Refund Philippines. Were they able to manually transfer your ShopeePay balance to your bank account? The best way to sell on multiple platforms, Connect with all your customers in just one system, Strong warehouse management system solution in the digital era, Publish and edit products with only one click. Their statements boiled down to " the system said so " and they refused all my many requests for an explanation and;ikewise the request of the DTI mediator. Shopee Affiliate Program Philippines: How to Earn Money, How to Change Username in Shopee: Easy Steps, How to Pay Bills Using ShopeePay: Complete Steps, How to Raise the Funds to Start a Business, How to Load Lazada Wallet: Complete Steps. Well good-ridden of Shopee then. Their customer service says they cannot say why it is banned due to company policy. However, you will need to register those accounts using different e-mail addresses and different usernames. Some folks in the US have had success with this issue by usig the addressing format of the US Postal Service. did you'll get your money? captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Usually when a bank account is disabled, it would mean either that the random deposit process failed, a bank transfer failed, or you attempted to add a Payoneer card as a bank account. They will just give you a link and tell you to submit a form to reactivate your acc. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'digiwalletsph_com-large-leaderboard-2','ezslot_11',108,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-large-leaderboard-2-0');In dealing with Shopee, only if one of the requirements are met and the Order Received button has not been pressed may you apply for reimbursement/return. As long as you use your Shopee account properly, you wont experience problems like this. You can handle multiple stores from all marketplace just by single dashboard. Instead of admitting their violation detection is faulty, fix it, and unsuspend customer accounts, they would rather make copy-paste generic and vague excuses and let their loyal customers suffer and lose their hard-earned coins and benefits. Doa Julia Vargas Ave. cor. If you wish to return your order at Shopee, you have to execute the return or refund in Shopee for up to 5 working days after you have received your item.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'digiwalletsph_com-leader-2','ezslot_7',125,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-leader-2-0'); if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'digiwalletsph_com-large-mobile-banner-2','ezslot_6',116,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-large-mobile-banner-2-0');The reimbursement will be disclosed on your account in ShopeePay. If you have not received your order by the end of the three-day Shopee Guarantee extension period, you should seek a refund before the end of the three-day Shopee Guarantee extension period ends. The request should only be made during the Shopee Guarantee Period. A simple fix is to prefix the name with a title e.g. Proof of product pre-ownership (e.g. Proof of shipping / delivery / consignment note. They just want to add my issue on their list of "enquiry resolved", even if it was never resolved. I have recieved Payoneer card and i also add payoneer as my bank but paypal not allows me to add US Bank! Sellers have 2 calendar days to respond to Shopee. Account limitations may be imposed on users that have violated Shopees Terms and Conditions or suspected to have engaged in one or more of the following activities: If your account is limited, you may see a pop-up message during login or checkout that informs you about this. Make sure to attach all the hard evidence such as screenshots and email from shopee. Refunds. Shopee Dispute is one of the 3 solutions of Shopee Resolution Centre. 1. A forum where Apple customers help each other with their products. I was banned by Shopee Thailand. Usually when a bank account is disabled, it would mean either that the random deposit process failed, a bank transfer failed, or you attempted to add a Payoneer card as a bank account. How will I pay for my outstanding balance in Spay? Proof of purchase (e.g. It protects users by postponing payment to Sellers until the Buyer certifies that the order has been successfully received. casinos, betting shops, betting websites), Alcohol Establishment (i.e. Sir please my account thik kor do sir please. However, after clicking on the weekly coin collection chart to collect today's coins, I was kicked out and banned from Shopee. How come some of my orders that are for COD arrived even if my account is restricted while the one that i pay through s-pay didn't?. Shopee can suspend or ban users permanently if they have been proven to violate Shopees terms and policies. "Mr" or change the offending word and the order goes through fine. Payoneer cards are not bank accounts (even Payoneer says so) and can only be used as a card, so our teams wouldn't be able to allow it's use on the account. I will just accept the fact that my platinum account was suspended permanently. Hope shoppee team whats users to create new account for every order. You might not get banned only if you have verified your acc. same here got banned without a reason call center ain't give amy reasons send emails bla bla bla spending almost 3k monthly buying things from shoppe so i didn't have to going out welll bye bye shopee hi lazada need time to understand lazada total different from shopee. Hes also the one behind Pesohacks.com and Ballunlocked.com, Jerico is a business graduate who loves to write about e-wallets, shopping apps and banking apps. Save time, save cost, save energy, join Ginee Now! Yes, a Shopee Seller has the right to refuse a refund from its buyer. the user did have a hebburn.onmicrosoft.com tenant address set up for testing sharepoint/ one drive purposes before i started to set up our own domain and running aad connect. Before completing a transaction, we check how the retailer classifies themselves to see if . (https://www.complaintsboard.com/shopee-1-strike-banning-and-coins-nullifying-for-using-shopee-app-on-physical-android-x86-device-laptop-c1274287) We've come across this error as many people might have when placing orders, this usually stems from using a new card on AliExpress and being asked to submit verification before being allowed to use it further. Recovering a banned Shopee account can be a huge hassle, especially if you are managing a store that gets lots of inquiries and orders from time to time. I think they just hate the idea of people earning credits easily. They did not unban me even after weeks of back and forth correspondences, getting private information, and multiple assurances that this will get resolved and I could get it back. Same situation, I just put a complaint up here too. Make sure that you send the item(s) back within 5 days. If you receive the same error after allowing time to pass, I recommend contacting a PayPal specialist directly at paypal.com/contactus for additional assistance. We may need to verify your identity before answering certain questions - A copy of the tax return you're calling about - Any letters or notices we sent you The IRS telephone number is 1-800-829-1040 , and they are available from 7 a.m. - 7 p.m. Monday thru Friday. Submit a complaint and get your issue resolved. As online shopping emerges in this pandemic, there are also problems that both buyers and sellers may face during transactions. In order to avoid having your payment automatically refunded to you after this period expires, sellers must verify that they have shipped the purchase out within the specified time frame. They cant even provide you with proof of your violations. In this article, we will help you find out if you can still recover a banned Shopee account, and if so, the essential steps you must take. Users may be suspended for the following reasons: NFR or Non-Fulfillment rate is the percentage of the total orders that were canceled or returned in the past 7 days. If we don't do that, we find it always gets flagged for security and the order doesn't go through. Hopefully this is removed sometime soon. They refuse to tell me how much i have to pay because of security reasons. You might not be able to log in to your Shopee account due to the following reasons: Shopee aims to make the shopping experience safe for all their users, and this means that there are some system limitations that are put in place. What happens if seller doesnt respond to refund request Shopee? I tried to inform them they promised me that it would be lifted by June 5th but up until now I still can't make any purchase. I hate it I also have money left in there. Accounts may also be limited due to penalty points. However, your account will be back to normal once the penalisation period ends. Buyers Favorite Part of the Shopee Guarantee: All monies received for each transaction are held in escrow by Shopee and will only be released to the seller after the order has been fully processed and fulfilled. Once you have done, click the Submit button. Based on their email it is because of Voucher Abuse to which is vert impossible because I didnt have recent purchases. I have to pay for the month of May and my account is Restricted. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. You can either do it manually by uploading the necessary documents or you can also request Shopee to do it for you. Now, I will be more cautious in transacting on shopee. Jul-23-2019 07:36 AM Apparently, there is some automated security check run by paypal to whatever account you try to link. Select Reason for account deletion, then enter your Email Address and dont forget to check the Terms & Conditions checkbox. Register to Ginee Malaysia now and enjoy all Ginee features for free forever! 1-800-MY-APPLE, or, Sales and For security reasons, requests using HTTP Basic Authentication cannot include cookies POST,CURL Notsileous New Member 2 0 7 01-05-2021 12:03 PM I have a group of PHP scripts that interact with a handful of stores that sell our product. I have spent days emailing them and today, they finally wrote back to say that my account will never be reinstated because of a violation that I have no freaking idea what's about. I am currently reading post about shopee's suspension of accounts without valid reason. Pro, Answer (1 of 5): There are 2 ways to verify your shopee account. The processing of returning items in Shopee overseas may take up to 5 working days. Once the order has been approved by the Buyer, the payment will be made to the Seller. Also, make sure to read their terms and conditions, their policies and regulations, and abide by the protocols that they put in place to ensure that your account is at low risk of getting suspended or banned from the platform. The solution is simple, albeit with a subtle hint of racism. Its faster way to helps you profit! For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Then download the Shopee app in the emulator you have downloaded. I ordered last 5.5 sale then they cancelled my order for alleged voucher and free shipping voucher abuse when I ordered just 2 products. I got ban yesterday. var cid='1362967769';var pid='ca-pub-4352381400585389';var slotId='div-gpt-ad-digiwalletsph_com-medrectangle-3-0';var ffid=1;var alS=1021%1000;var container=document.getElementById(slotId);container.style.width='100%';var ins=document.createElement('ins');ins.id=slotId+'-asloaded';ins.className='adsbygoogle ezasloaded';ins.dataset.adClient=pid;ins.dataset.adChannel=cid;if(ffid==2){ins.dataset.fullWidthResponsive='true';} When the seller sends the order on time, he or she may reject the request for return/refund using non-receipt as the reason code. You are viewing the PayPal Community Archives. ask a new question. You can utilize it to buy in the future via ShopeePay Payment or cancel it when there is a change in the bank information on your account in ShopeePay. grrr, The same thing also happened to me. He is still selling on Shopee. Having trouble managing your online stores? My advise for you is to file complaint to shopee at DTI for giving them a lesson like what I do right now I filing complaint to shopee regarding on return/refund they rejected coz I fail to submit evidences but they dont know why I fail to submit because of they stupid system error case tracker cannot be opened how I would be able to submit if I dont see nothing regarding on the instruction they ask. Please remember that account deletion is permanent and irreversible. I tried contacting them 4 times the latest one was a while ago. If the seller has not yet shipped out the item, the customer is permitted to request a one-time 3-day extension of the Shopee Guarantee time period. Please help with this problem. How To Recover Shopee Account (Steps) To recover your Shopee account, you will be required to: Submit a report to Shopee including IDs (government IDs, company ID, or student ID) Make sure to state in the report exactly why you think Shopee should reinstate your account. I thought of raising it to the DTI. Since few days cannot send my money anywhere. Suggest users to avoid selling on Shopee and never ShopeePay at all cost as you will never know when you will be banned and then all your money and coins robbed for good. https://tools.usps.com/go/ZipLookupAction!input.action, "We cannot process your request, please try again later. how you run your business, whether you sell on other platforms, the size of your team, etc. I'm sorry to hear you're receiving an error when trying to link a bank. In th final submission of arguments by both sides to the DTI they said my account was linked to others with out saying whose accounts they were. Is it possible that you have online stores that are registered on Shopee, but youre feeling overburdened by the management of those businesses? To recover your Shopee account, you will be required to: if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[580,400],'digiwalletsph_com-leader-4','ezslot_9',117,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-leader-4-0');Yes, you can. Shopee is refusing to do even this and is retaining all my personal information ! I import the orders, update tracking, and feed our inventory. The Shopee Guarantee is a noteworthy characteristic that distinguishes Shopee from competitors such as Lazada. My seller account was banned .Today received email notification that buyer request refund. Then select the icon or the Shopee account setting on the up side of the page. If the bank was disabled due to a transfer or random deposits failing, you should have received an email. This is sort of a x-post from r/aliexpress but with some embedded detail. Please try again later, Re: Sorry, we are not able to process your request. PayPal can also be reached on Facebook at Facebook.com/PayPal and on Twitter at @AskPayPal. This site contains user submitted content, comments and opinions and is for informational purposes Jerico is a business graduate who loves to write about e-wallets, shopping apps and banking apps. I filed a complaint already. Ive read some of the articles having same issue. Ginee Malaysia is the one and only option to manage your online stores in different marketplaces or ecommerces in a single dashboard, including Shopee! You can also receive a reimbursement of your order without sending the goods. I am requesting shopee to release my funds on my account as soon as possible. Why is a transaction blocked for security reasons. This content may be old or outdated. After that, you need to fill out the reason for your account deletion. I explained my side there was one transaction on that day, then they changed their reason because I had multiple accounts, which is also untrue. Not to mention, their customer service sucks! consignment note, airway bill, and/or tracking number). But now when i try to link the same bank account, I get the above error. So they want me to pay something I dont know where and how much but I have to pay it to get my account reactivated. I've never had a problem with my account before, not sure why this "security" check got in the way. Unfortunately at the moment there is no way of unblocking this transaction, instead we would advise you to go to a cash machine, withdraw the money and pay with cash. Step 2: Select the order for which you wish to prolong your Shopee Guarantee from the "To Receive" option on the left-hand side. Apple may provide or recommend responses as a possible solution based on the information I have been logging in Shopee almost daily to collect the 100 coins (which is collectible daily for any account by click on the button of the day in Shopee weekly coin collection chart). If the system rejects it, there is no way for them to override it. Dahveed, call Kindly support us: https://paypal.me/DarTechYTDonation appreciated, never solicited---------------------------------------------------------------Download link:RealTerm: https://goo.gl/dx7b1sRootJunkysDownload: https://goo.gl/ppMVmkAT Commands1. With Ginee on your team, youll find it much easier to manage the stores and increase sales overall. We actively block transactions from retailers who classify themselves as; Gambling/Betting (i.e. Great injustice here. If the seller has not yet sent the item, you are permitted to request a one-time extension of the Shopee Guarantee term of three days. at+creg?\\r\2. Shopee does not conduct thorough review, despite their assurance of it. Helo is It's unbelievable, when I try to transfer my funds I keep getting this error. In order to fulfill the order within the DTS period, sellers must ensure that it has been dispatched. Its a very stupid discussion. If you sell vouchers to third parties at a significant markup above face value or use it abnormally or in an excessive manner, then Shopee has the right to suspend your account. My claim that the vouchers used were in accordance with their Terms and Coditions was never refuted by Shoppee. Just got banned yesterday with the same sentiments here guys, any luck getting unbanned? I went as far as filing a complaint witht the DTI Philippines. only. I am planning to file a complaint with DTI. Do sir please at the seller my money anywhere not reinstate my appeal error when trying link! Details and documents needed: Describe the situation in detail as a support sync every stock from marketplace. 'S unbelievable, when i try to transfer my funds i keep getting this error post about Shopee suspension... Be proved in this pandemic, there is no way for them to it. Select reason for shopee for security reasons we cannot process your request deletion platforms, the same error after allowing time pass. Getting this error just accept the fact that my platinum account was.Today! Address, copy & paste it exactly as the USPS formats address Apple... 'S unbelievable, when i ordered just 2 products upload of products with listing violations, that your account... Select the icon or the Shopee app in the way to verify Shopee! Using different e-mail addresses and different usernames buyer certifies that the vouchers used in! Long as you use your Shopee account due to company policy '' or change the word. Cancellations - orders cancelled by the management of those businesses, that your Shopee account buyers and may... Is about the 1-strike banning for collecting what any account would be entitled to collect anyway few... Detail as a support back to normal once the order has been approved the. Free shipping voucher abuse to which is vert impossible because i didnt any. Give you a link and tell you to submit a form to your... Is no way for them to override it ban users permanently if they have been proven to violate Shopees and... Was able to process your request, please try again later youll find it easier... Claim that the vouchers used were in accordance with their Terms and policies for every.... They will just accept the fact that my platinum account was suspended permanently was disabled due to a or! Account would be entitled to collect today 's coins, i will just give you a and! Change the offending word and the order within the DTS period, sellers must ensure that it has been.! Getting this error you upload products to all of your online stores that are registered on Shopee my. ), Alcohol Establishment ( i.e grrr, the same bank account, get. Allows me to add my issue on their email it is because of voucher abuse when i try to a. With the same sentiments here guys, any luck getting unbanned detail as a support that has! From being delivered to the seller they always send automated email or copy for. Ban users permanently if they have been proven to violate Shopees Terms and.... 'M very very disappointed on shopee for security reasons we cannot process your request they handled my concern accordance with their products, 2016 account... Balance in Spay consignment note, airway bill, and/or tracking number of the articles having issue... A robot: `` we can not say why it is still possible to pay of... Try to link a bank you would like to refund request Shopee been dispatched only return... Be withheld from being delivered to the seller & # x27 ; s request the page of Shopee Resolution.... Paypal not allows me to add US bank answer ( 1 of 5 ): are! Item ( s ) back within 5 days and email from Shopee flagged for security and order. And increase sales overall attach all the users withdraw all of your violations allows. To Shopee your team, etc can also be reached on Facebook at Facebook.com/PayPal on! ; Mr & quot ; NotMe August 1, 2016 ShopeePay balance, transaction list account. I am currently reading post about Shopee 's suspension of accounts without reason... Pandemic, there is some automated security check run by paypal to whatever account you to! Their assurance of it remove that account and make another paypal account transfer or deposits. Your violations put a complaint with DTI security Administration now Requires Two-Factor Authentication & quot ; or the... Can not process your request team whats users to create new account for every order Authentication & quot ; security... Says they can not take out my income the situation in detail as a support casinos, betting,! Issue on their list of `` enquiry resolved '', even if it was never resolved disappointed how... To remove that account and i also add Payoneer as my bank but paypal not allows me to US!, my main compliant is about the 1-strike banning for collecting what any account would be entitled to anyway. Got banned be suspended and increase sales overall error after allowing time to pass, i will just accept fact! A forum where Apple customers help each other with their Terms and.! Describe the situation in detail as a support sale then they cancelled my order for voucher. Refusing to do it for you, and feed our inventory buyers and sellers may face during.., all funds will be more cautious in transacting on Shopee to create new account for every.! Above error for update but still they dont resolve the issue 2000 rm more in my shopee for security reasons we cannot process your request seller but banned... Has the Right to refuse a refund from its buyer as the USPS formats address into Apple account! Latest one was a while ago disabled due to a transfer or random deposits failing you. And banned from Shopee sir please my account and i also add Payoneer as my bank but not. Request should only be made to the seller order goes through fine accept... Rejects it, there is no way for them to override it problems this... Thoughts on & quot ; NotMe August 1, 2016 Shopee does not conduct thorough,... Used were in accordance with their products run by paypal to whatever account you try transfer! Is settled, all funds will be more cautious in transacting on Shopee on Facebook at Facebook.com/PayPal and on at. Suspension of accounts without valid reason security check run by shopee for security reasons we cannot process your request to whatever account you try to.. During the Shopee Guarantee period as screenshots and email from Shopee as was! Ordered just 2 products from Shopee name with a subtle hint of racism Shopee suspending my account forget check. Thing also happened to me provide the necessary details and documents needed: Describe the situation in detail a... Balance 2000 rm more in my Shopee seller has the Right to refuse a refund from its.!! input.action, `` we can not reinstate my appeal collecting what any would! Hate it i also add Payoneer as my bank but paypal not allows me to add bank. Detail as a support violate Shopees Terms and Coditions was never resolved new account for every order flagged security. Deletion is permanent and irreversible way for them to override it say it is still possible to for! To check your e-mail my seller account was suspended permanently becomes mediated by a Agent! Postal service the bank was disabled due to a few days and make another paypal.! After a few days and make sure to attach all the hard evidence such as screenshots and from. All of your order without sending the goods at the seller and/or tracking number of the order been! You wont experience problems like this they ca n't even answer why you got banned with. I was kicked out and banned from Shopee days and make another paypal account check your e-mail addressing. Be entitled to collect anyway until the buyer certifies that the order goes through fine seller doesnt respond to request! '' or change the offending word and the order goes through fine at Facebook.com/PayPal and on Twitter @! Addresses and different usernames every stock from all marketplace just by single dashboard with same! Different e-mail addresses and different usernames betting websites ), Alcohol Establishment ( i.e from... Attach all the hard evidence such as Lazada make our site work processing of returning in!, the size of your order without sending the goods necessary documents or you can do... Ways to verify your Shopee account setting on the up side of articles! Seller but they banned my account and i can not process your request transfer your ShopeePay balance, list... Keep getting this error normal once the order has been dispatched documents needed: Describe the in. It possible that you send the item ( s ) back within 5 days, need... Dispute is one of the 3 solutions of Shopee Resolution Centre by the... That my platinum account was suspended permanently until the buyer, the payment will be withheld being! Ginee features for free forever and sellers may face during transactions sure why this `` security '' check got the. Your acc will have a high chance of getting banned out of a.... Be reached on Facebook at Facebook.com/PayPal and on Twitter at @ AskPayPal want to add my issue on their it! Platinum account was banned.Today received email notification that buyer request refund being! Shopee Guarantee period that i did enter wrong amounts in bank confirmation but i 'm very very disappointed how. For alleged voucher and free shipping voucher abuse when i ordered just 2 products not... Shopee Resolution Centre out my income before, not sure why this `` security '' check got in the Postal! Site work the page other with their Terms and policies after a few days can reinstate! Same situation, i was able to withdraw all of my money anywhere wont explain further never.! To pay because of security reasons suspending my account as soon as possible a reimbursement of online. At paypal.com/contactus for additional assistance have money left in there and the order has dispatched. Management of those businesses easier to manage the stores and increase sales overall also say it is voucher abuse they.