ComplaintsBoard.com is a leading complaint resolution website on the Internet. 9 branches of social science and definition As fate would have it I lost my job, 30 min notice for the entire workforce to exit the building the company I work for filed bankruptcy the same day. We are well-capitalized with a heavy investment in technology and innovation. Selene Finance LP is a Financial Services, Banking, and Nonperforming company located in Horsham, Pennsylvania with $88.00 Million in revenue and 557 employees. And after reading all of the posts I can see which posts are from real people like me and which ones are from Selene employees. They are VERY concerned. They said my note was not escrowed which was incorrect. qL]y~v3dqfkoH]( V)bNJjUP:EgaP Reading everyone else's experiences, it is clear to me that this has to end. This is in follow up after a conversation with Selene customer service. We have no choice in this move, so I am really hoping that everything works out well for us. Please help!! Bank of America just sold my note to Selene, and that is not a typo. It was started by Joseph Papp, a retired U.S. bankruptcy attorney, and Jerry Gelles, a lawyer with a background in finance and commercial law. I faxed and emailed them over and over. They suddenly foreclosed my house and going to auction this coming Wednesday. I tried to get numerous loan mods through. I sent in numerous modifications they claim to have never received. Good luck to you. I did not say I could not make my payment, and I have never been late before or never had I not been able to pay. Because Selene Finance mess my accounts so badly for a year and half telling me loan modification is in process later demanded all the funds and threatened to take over my property including deed. I was given no choice after $98,000 is what they stated my original loan amount was in 2008 (Whole new story there), 2008-2011 beginning no problems payments on time, BOA paid my annual tax I was behind on of $2300 and set up a escrow account for $5000 deficiency around May 2011 by August 2011 they added another $2500 or so making the deficiency over $7500 then demanded payment immediately needless to say Intent to Accelerate notices, then letters from some Trustee I had never heard of started sending notices of intent to forclose. Marked my payment late despite asking for additional time. You have to get everything in writing. I have to amounts on my statement $40.000.00 and $25.000.00 I been in my home for 21 years I should owe about $20.000.00 or less. stream They do NOT want to resolve anything. If you execute properly, you can use this as leverage to block foreclosure action. I am also a victim! Selene will never call you to ask for your personal information (such as a full SSN, date of birth, or loan number) in an automated phone call. Mortgagor: Anthony Dippolito What does Selene Finance do? As your loan servicer, Selene Finance LP is committed to doing everything we can to meet the needs of our customers with the solutions, support and information you need to manage your mortgage account during these challenging times. Also, the people who answer the phone sound like they do not want to be at work at all and some of them sound like they are talking with a mouth full of marshamallows. I guess I should Hate Bank of America for selling my mortgage to them, SELENE very very unprofessional. I have a loan modification and they never paid my property taxes last year. Basically I have to do their work! And because Selene is not an FHA lender, these loans are not eligible for the government's short re-fi program. Location & Hours 9990 Richmond Ave Ste 400 Houston, TX 77042 Westchase Get directions Edit business info Ask the Community Ask a question Yelp users haven't asked any questions yet about Selene Finance LP. The moment I found out that they bought my mortgage, I contacted them and asked if I could start making my monthly payments and also set up a plan to repay the arreage. Their business practices are causing my elderly mother undue stress and duress. removal of the late mark as there is evidence I called to explain the situation 1 time in 5years that it was past the due date. PLEASE DOCUMENT EVERYTHING SELENE FINANCE LP AS WELL AS RECORD YOUR CONVERSATION WITH THE COMPANY BUT ONLY WITH THEIR PERMISSION BY LAW AS THEY RECORD AS WELL. I dont understand how the mortgage company did not look over all taxes and insurance before giving me my new payment through a loan modification only to see me fail once again. All rights reserved. Then, they gave me another chance and told me to make two months payments by May31st. Find company research, competitor information, contact details & financial data for Selene Finance, LP of Coppell, TX. I have sent receipts and was advised to apply for a loan modification then they would work with me to give me credit for the amount I paid to Rushmore. I have sent payments via wire transfers. Houston, TX 77042-8500. Now their story changessaying, sorry, we can't help you, your home is worth too much! I called Selene in November, before my payment was due, just to ask what the grace period was because I knew I would be a few days late due to my new job having a delay on my first check. Please help. We are well-capitalized with a heavy investment in technology and innovation. 1-866-430-8977. Please help!! I was leaning towards accepting it - but after reading this I am truly afraid. I called next morning and asked a way to make payment. I am a victim of Selene Finance also. Selene Finance LP has unscrupulous and deceptive practices. THEY WILL GET WHAT IS COMING TO THEM. I have file many coplaints with this company nothing been done if you go to Facebook and go to selene finance complaints theirs somone staring petition with selene you guys should joyed ! Now here it is 2022, we're $35,000 in the arrears. The card was not authorized to have made the payment of 391.21 on or about 10-11-18. I am a victim of a loan modification and very high fees that have incurred in my My mortgage was also sold by Flagstar to Selene. Selene Finance review: mortgage payments. We also affirmed Selene's SQ assessment of SQ3- as a prime servicer. Geez glad I found out how shady this company is. Unfortunately, they had the right to report us because technically we had not paid November. The mortgage was with Rushmore and then it was sold Selene Finance. That said, I received a call from Selene on 1 December 2022 stating that we Back story information: My x-husband and I owned a home together and divorced in 2008. They said they will take if I go to Walmart on May 31st. I wont back down until they change or go out of business. My credit was damaged because of their practices and now it has been hard to refinance. My name is Diane Epps, Please add me to this class action lawsuit Im a victim of Selene Finance as well. Selene instead applies that amount to my next months payment, contrary to my loan agreement. I called them and they were adamant that they did not even though my bank verified this. Mortgage interest rate moved from 4% to 18% overnight - wrong!! Every time I call Selenes customer service line to make a payment they have no idea the correct amount to pay. Also got the Flagstar letter. It is destroying my credit. Claim it and get a lot of features. I have paid my mortgage on time every month for 4 years and made one late payment, only because I deposited a check from someone that bounced so I have no caught up on my last payment that was only 10 days late. The county sold the property out from under us for an excess of $60,000.00 over what what owes on the property. I would and need to join selene lawsuit. I want to join any class action suits concerning these companies. I emailed Selene Finance on 09/29/2022 and asked them why . In talking with our lawyer, we believe the Trustee Deed is invalid. They keep sending my mail to the wrong address. When I tried to work with them to correct the issues I was put on hold, transferred, and hung up on with no resolution. 9990 RICHMOND AVENUE STE 400 SOUTH HOUSTON, TX 77042; Selene then sent a Notice of Default and Intent to Accelerate dated April 4, 2022. I asked them why? Most lenders will try to charge a percentage of the monthly payments to their borrowers, which can end up being very high. They told me they have a 60 day grace period where I dont have to pay the mortgage, but wont tell me my new account number or method of making my June 2022 payment. After over 5 miserable years with Selene Finance, a 2 year long forebearance, a ridiculous loan modification, and inevitable foreclosure and eviction I felt the need for this website. Thats insane. second complaint is they are taking out insurance payments again after I proved we had insurance. post my payments so it doesn't show outstanding and stop deducting insurance payments. I encourage EACH of you to do the same. TO: Selene Finance I received from Selene Finance various letters and statements with different payment amounts and unknown charges, especially corporate advance balance, different amounts on every letter and statement they are not consistent by huge differences. I made a quarter million in profit. Where do we start with this lawsuit. Since they are a debt collector, they must abide by the FDCPA. The 1st does not always fall on payday, Selene Finance does not allow a grace period of by the 12th or 16th. Carol Delsonno. Thank you. Penalties for making a payment after the grace period may . I am in the process of working with my local gov't officials to start some legislation to prevent compainies like Selene from doing business in the manner they currently operate. Department at I was hit with a $75 late fee. When I tried to work with them to correct the issues I was put on hold, transferred, and hung up on with no resolution. Selene Finance has an overall rating of 2.8 out of 5, based on over 60 reviews left anonymously by employees. At best Selene is a poorly run company. My sick cat and I dont have any place to go. By all the statements & complaints all over the place, this company should not be able to remain. Each check has Selene finance on it so they must endorse the check like all mortgage companies do. Thats all I can say in this forum. With that said, you do have rights and by simply understanding them and knowing how to exercise them, you can hold Selene Finance accountable for their actions. Insurance Grace Period: A period of time after the premium due date in which a policyholder is able to make a premium payment without the insurance policy coverage lapsing. Selene finance is a Bogus Company and be never allowed to operate in Mortgage selling business in USA including Texas.. Im also an ongoing victim with recorded proof of their negligence and lies. Ironically, my statements from Selene show I am paying escrow. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. It certainly does not sound like this is a company I want to deal with. I currently have a major issue with Selene Finance. I got ripe off by T&Betts Mortgage and I didnt know until they were in prison.No-One got in touch with me about what was going on.I been in my home for 21 years now something is not right. Loan. I am in the same situation - stuck on the never ending remodification treadmill. something I do want to do.when I call they talk as if I called a church soooo nice. Forged me to modification but I didnt sign. They did the same to us. Top-down experienced management team with depth and proven results, History of performance as a highly rated special servicer, Financial commitment and backing from parent company, High-touch, highly configurable workflow for customized management of portfolios, Client management structure and culture built around borrower and client need, One of only two approved GNMA single family master subservicers, Selene office locations: Dallas, Jacksonville, and Salt Lake City, 2023 Selene Finance LP. You should also seek assistance from your States Mortgage Finance Angecy if the are attempting foreclosure . I just want to refinance with a legitimate mortgage company theyre crooks!!!!! I have been trying to get a loan modification for three years and its nothing but ### from the last three companies that have owned or serviced my loan. Submit a complaint and get your issue resolved. I think they may be including another scam. I surely hope they have this option. The farmers insurance lawsuit settlement was settled out of court for a lot of money. My name is Victoria. Im also a victim of Nation Star and Selene Finance for both mortgage and lender placed policies. Rocketreach finds email, phone & social media for 450M+ professionals. The most common ethnicity at Selene Finance is White (49%), followed by Asian (19%) and Hispanic or Latino (18%). I called Selene today to inquire where the payment coupon or any information was, since it stated in the letter we should receive information. Oh my goodness! Or you don't qualify, after you have already committed time and effort to them and they have promised to have everything wrapped up within 30 days! You can not continue to do business like this and not bring attention to yourselves. I would always send it before the month was up so it did not show on my credit report. Texas . We were just transferred to Selene too and I just set up our first online payment. And to have a chance to pay the mortgage amount with a aurthorized card. I was very upset about this. I tried reaching out to Step forward Michigan and was denied because I did not have a life changing event happen to me (hardship). The problem with this company is the only thing they can do is hound you. Imagine that. We are prepared to discuss your situation and help determine the best course of action for you. I will be taking extra care to get my payments to them, and may bump them up to get my house paid for in advance. But BOA called again a few months later, I had waited because I didnt want to just abandon my home of over 25 years, that I had completely paid off free and clear in 2006 ($120,000). Not happy about this! Im interested in joining a class action against selene also..I cant say enuf against these crooks. Two days later my bank informed me Selene was trying to take another $1150 out of my account. IT Department Selene Finance LP employs 510 employees. I paid my December 1st house payment on November 20th through the payoff of loan - reimbursement of exce. Get Contact Info for All Departments Selene Finance LP Org Chart Joe Davila President and Chief Executive Officer 7 I was told that my ex husband needed to resign the new modification and he refused . My mortgage was also just sold to Selene Finane by Flagstar Bank. Days later, they emailed me a reinstatement quote for a wrong person, Elizabeth in NY. Average of 79 Customer Reviews. They said no. Selene Finance LP is committed to providing superior quality and unparalleled customer service in all aspects of your mortgage experience. How can we find a reputable lawyer to file a class action? I sent selene 2500.00 on 12/1, and on 12/6/16 I called them to confirm receipt and to let them know of another payment in the amount of 2386.00 Im leaving this complaint about Selen with the hope that one person will not have to go through what I went through. Our credit has never been worse. Your email address will not be published. - On 10/19020 I received a letter from Selene Finance stating the trail Modification is due on 04/01/2021. I paid Rushmore Loan Management more money than Selene is giving my credit for. The storys up above are so much like my story. THEY WANT OUR PROPERTY. I had about 10 refi's before and it always happens automatically. For more detail, On the Payment History screen, click the calendar (under the Tax and Interest Summary section) to select the date range you wish to search for in the 'From' and 'To' transaction menu. Then they stated that the lender had given me debt forgiveness of almost $30,000 that they were now adding back to my loan modification. You can absolutely hold Selene Finance accountable for their actions while obtaining the mortgage solutions that you are seeking without a legal battle but there is always small claims court if you must battle legally (a minimal outlay of cash versus an attorney and doesnt require an attorney). From conversations with my representatives, there may be an investigation of Selen by my state. Fraudulent on a modification application that have been withdrawn before any parties agreement. In fact, we covered your Selene complaints today on our radio show The Daily Complaint and provided a pathway for success to include how to contact the CFPB - thank you all for posting your complaints online via Complaints Board so that others will have the opportunity to learn from your experiences in dealing with Selene Finance. Selene is a specialty loan servicer with a history of outstanding performance, offering full-service capabilities supporting all aspects of residential mortgage servicing. I have waited on hold with a customer rep with Selene and the will not provide a pay off statement! Its affordable and reliable. It was verbal. 9990 Richmond Avenue, Suite 400 South. Back last fall I reached out to Selene Finance and went through a loan modification. I went to Walmart (19340 Hawthorne Blvd Torrance ) to moneygram the money before 3pm but I was told that they only can do up to $500. After paying a trial period of $2013.49 per month from October 2021- March 2022, a modification was approved on March 4, 2022. Im losing everthing after my dad passed away on February 5, 2022. This is a matter that concerns us all and together we can help each other in many ways. the Selene Finance. There is a lot of equity in this house, and I believe they are stealing homes from people with equity through the loan transfer process. Selene then sent a Notice of Default and Intent to Accelerate dated April 4, 2022. They just added $2000 in Corporate Advance Balance Fees since my August 1 statement (today is August 8.) WTH they told me interest. 1 0 obj What they did was assign the title of my home over to a company, to do a fix it up some and then sold it for another $160000+. We have an excellent credit rating and have never been late on our mortgage payments. They enjoyed strong client relations with their brokers and agents, who were happy to work with them. On 1/29/21 I did a Selene Finance LP has unscrupulous and deceptive practices. Bertrand eric estrade. % they are the epitome of . Ive worked way too hard over 22 years restoring power to people from severe storms across our country and unfortunately, Ive suffered a spinal injury due to wear and tear to my body and needed a loan modification to lower my payments. I am worried about dealing with Selene Finance because of all the forums I have seen about it. Keeping borrowers in their homes is our primary objective. So broken title, broken dreams and memories and they made sure I was 100% financially broke so I cant afford help to even dream about taking them to court. They found my money in a limited escrow. for the borrower. I am currently in the process of losing my house to them. too much gas. Loosing the hearing I ended up paying over 65000.00 to save my home. Get the latest business insights from Dun & Bradstreet. HAMP called Selene and within days the loan modification was at my door. 483. This is very frustrating and has gone on now for over three weeks. Not evicted yet but it is coming!! Selene finance did not pay my homeowners insurance in August of 2021 which I think is illegal. Seeing all these comments though.. Selene is required to acknowledge the QWR or Request for information per RESPA in 5 business days and answer it in 30 business days or you do have recourse, so listen to us address the Selene issues on The Daily Complaint today and contact us if you need further information on how to not only attack your problem but to get the solutions that you are seeking. Grace period refers to the period of time when payments can be received after the actual payment due date or deadline, without incurring penalties. 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