My husband and I are planning a February trip and I will be booking the Riu Palace Peninsula again! The buffet had a ton of options and was really delicious. What are some of the property amenities at Hotel Riu Palace Peninsula? Each night was a different theme and the taste and quality were fantastic. The resort staff were so friendly and helpful at all times. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Pool(s) Spent the majority of our time at the Adult Only Villa pool. Everywhere you look (elevators, halls,) you can see damage. Food amazing great choice, recommend the steakhouse! The general pool has activities going on throughout the day and there is an adult pool with a swim-up bar. It is at the far end of the hotel zone, past Coco Bongo, so it took 45+ minutes to get there. The staff at this hotel went above and beyond to make sure our stay was perfect. The food was absolutely amazing and they had something for all of us. One day, we did try to go to the beach closest to the resort and got a couple of chairs. In these 70-m2 rooms, you'll have one king-size bed (200x200 cm), a sofa in the lounge area, WiFi, satellite TV, air conditioning, a minibar and beverage dispenser, and a coffee maker. There are only 3 elevators per wing. The Jr Suite Superior with sea view DOES NOT have a Jacuzzi on the balcony. Junior Suite Villa, Jetted Tub (E) . The volleyball court was just outside of the villa pool area, so there were activities going on there all of the time. We took the local bus (R1 or R2) everywhere we went (except for transfers to and from airport) and it was perfect. We will be delighted to welcome you back to any of our hotels in the near future. This name, also spelled "Beaudet" and "Baudette" over time, refers to a small peninsula in St. Lawrence River, and was also given to the stream that empties into the St. Lawrence next to it. We were upgraded to the 11th floor with an ocean view. That is a problem they need to get worked out. We loved the in-room liquor dispenser, we could enjoy a cocktail while we got ready for the night-time festivities!Don't forget to SUBSCRIBE to our channel Where we going Next? The receptionists messed up our payment as they do not make note of this on the system, ridiculous!! But, this guy was watching the game. Food was great and the service was amazing. Best Regards, Hotel Riu Palace Peninsula Online Reputation Manager, Been here a few days and there is little to fault the place except for one thing! The beach is amazing, the water was clear and blue which is because it's on the hotel zone. There is a door to the bathroom, but that is about all. In the surroundings of Cancun are natural spaces and heavenly beaches. Wouldnt go back. But, it was quite windy out there and you could feel the sand hitting you. Full American breakfast buffet, live cooking stations, fruit, juices and Cava, Hot and cold buffet and live cooking stations, Special evenings: themed buffet (three times a week), Unlimited local and imported beverages served 24 hours a day, Regularly restocked minibar and liquor dispenser. Tried to go there for dinner one night and was told an hour wait. Individually-wrapped food options are available for lunch Privacy Policy . 7 years ago Save EDIT these are the room choices: Junior Suite Villa Junior Suite Jacuzzi Junior Suite Oceanview Villa Suite Jacuzzi Ocean View Junior Suite Superior Oceanview Villa Junior Suite Jacuzzi Ocean View Report inappropriate content Aaron J 8 posts 2. RIU Hotels & Resorts reserves the right of admission and may request customers passports or official documents for identification purposes. We only ate at the buffet 1 time really late and they were cleaning up, so I wont judge that. Dear Mila G.,We wish to thank you for being so loyal on behalf of our beautiful staff, from the bottom of our hearts.If you are not a Riu Class member yet, we kindly recommend it to you.It is truly gratifying to know our guests are happy and they come back.We will be thrilled to see you again, Mila!Kindest wishes!Hotel Riu Palace PennsulaOnline Reputation Management. Our mini bar was also restocked daily. Beach chairs/loungers are always plentiful. We would be happy to have another chance and count you among our guests in the future so we can make it better. The feeling was one of excellence in all areas. A nightly turndown service is provided and housekeeping is offered daily. Social distancing measures are in place [12], Media related to Rivire-Beaudette at Wikimedia Commons. Food is awesome and the atmosphere is even better. Accommodations offer separate sitting areas. A tax is imposed by the city: MXN 28.87 per accommodation, per night, Riu Palace Peninsula All Inclusive Cancun, Riu Palace Peninsula All Inclusive All-inclusive property Cancun, Riu Palace Peninsula All Inclusive All-inclusive property. I can not pinpoint the problem, the buffets look nice, but somewhere there is a huge problem that needs to be addressed urgently.So as stated in my title this is absolutely not a 5 star hotel. Not a great family experience. Rooms. These elevators have to take hundreds of guests to their rooms, which are spread over 15 floors. I am guessing those who complained got seated quicker. Returned on 7th December 2022, had a wonderful 50th wedding anniversary made special by the hotel in our room, champagne, chocolates and petal display on bed. Be specific about your experience and the services that were provided. Hotel not the best. Staff Pretty excellent (except for the matre d). The attack lasted approximately 20-25 minutes. We actually booked this hotel against the advise of our travel agent and we are so glad we did. Complimentary self parking is available on site. Is parking available at Hotel Riu Palace Peninsula? You need to go to the beach snack shack (more on that later) and bring your plate back. I've stayed in cancun 5 other times and this resort had the best entertainment of all. The table next to us had the same issue. The entertainment is definitely top notch. Description may contain affiliate links which means I receive a small commission for purchases or clicks made through links in this post (at no cost to you!) Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. We also went to the flea market and again, pushy vendors but I wanted t-shirts so it was kinda fun haggling with them. With any resort, there are some things that could be better, but in the end, we had a great time and really liked it! The all-inclusive Riu Palace Las Americas sits on the beach 15 minutes from downtown Cancun. Enhanced food service safety measures are in place. At Canada 247 our purpose is to help people find great local businesses like dentists, hair stylists, restaurants, bars, hotels, local businesses. Night time shows were FANTASTIC! Currency exchange service: due to the new laws enacted by the Mexican government, we hereby inform you that we will not be able to accept cash payment for stays or services in dollars. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. With that being said, I don't go to Cancun to stay in my room so even though my sister and I can be quite boujee, that didn't bother me. Dining is available at one of the property's 7 restaurants and . A lot of choices and it was excellent. The brand names, logos, images and texts are the property of these third parties and their respective owners. Plus, on the terrace, with its sea views, you'll find a jacuzzi for maximum relaxation. The vendors are very pushy and somewhat annoying and if you rent a golf cart, which we did, you must tip the shop owner where ever you park to watch it for you because they will move them (yes, even without the keythey just put them in gear and push them). Spending a week there, he got to know us and would have a new drink ready by the time we were finished with ours. The Villa Jacuzzi Junior Suites for ADULTS ONLY are perfectly equipped to offer you an incredible stay with your partner or friends. Visiting the different museums with the history of this region or climbing up the scenic tower to enjoy some unbeatable colorful views of the city and coast is just the beginning of these unforgettable holidays. Being fair I have to say that 10 minutes after calling reception, this problem was fixed by a maintenance guy.Overall the staff in the hotel (restaurants and cleaning) was friendly, but most didn't speak a word English.The hotel itself is clean, but shows wear all over the place. Individually-wrapped food options are available Once you get it going you'll hear from start till end weird, terrifying noises. If you arrive at the wrong time, it's possible you'll have to wait 10 minutes to get a lift. Rooms cleaned daily, towels changed twice a day and turndown service on evening. Service is top notch, among the best in Cancun. Commonly-touched surfaces are cleaned with disinfectant Tired from traveling, we went and ate and then talked to them again. Dear Tina S.,It has been lovely to have you and we are very grateful for your great feedback.We already miss you, Tina and we hope to see you again soon.Loving wishes to your sister and you!Hotel Riu Palace PennsulaOnline Reputation Management. Which popular attractions are close to Hotel Riu Palace Peninsula? I know that is petty, but normally where weve stayed, they brought it for us. Guests can enjoy drinks at the bar. Property confirms they are implementing guest safety measures Your satisfaction is our top priority and according to your review, we unfortunately did not manage to satisfy you during your stay. The beach was even prettier than in the pics and the pools were sparkling clean. Sometimes the doors open halfway your trip or it just stops entirely. There are more places to choose from in the, Frequently Asked Questions about Hotel Riu Palace Peninsula. This place is a 5 star in my opinion but the rooms are more like a 4 star. Well performed and highly recommended! Riu Palace Peninsula All Inclusive offers 562 accommodations with minibars and laptop-compatible safes. Dining is available at one of the property's 7 restaurants and guests can grab coffee at the coffee shop/caf. Temperature checks are available to guests Terms and conditions Blvd. Meanwhile, I managed to get a hold of. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. The location is ideal due to its proximity to Cancun Airport CUN (21 km) and Cancun (5 km) and invites you to explore the area. They attempted to gain entry into our unit with the use of some form of metallic object as is evident by the sound made, exterior damage and paint chipping that was identified post incident. Cashless transactions are not available Home page . Examples Shortest wait we had was 45 min. Please provide the ages of children below, Please enter your travel dates like this: M/d/yyyy, All buffet and la carte meals, snacks, and beverages included, Activities and services offered by independent operators, Spa/beauty facilities and services not included, Activities/services from independent operators not included, Transportation to offsite activities not included, Onsite entertainment and activities included, All onsite activities, and facilities and equipment included, In-room climate control (air conditioning). RIU Hotels and Resorts, Owner at Hotel Riu Cancun, responded to this review Responded 2 days ago Dear Madge937, We always recommend to leave the full name on feedbacks, so the company you are referring to, can confirm the veracity of what is described, do the proper follow up of what you are stating and assist you when applicable. The shows were not worth it also. In the Superior Sea View Junior Suites at the Hotel Riu Palace Peninsula, you'll find two small double beds (125x200 cm) or one king-size bed (200x200 cm), a sofa bed in the lounge area, WiFi, satellite TV, air conditioning, a minibar and beverage dispenser, and a coffee maker. Cash is not accepted. Please let us explain that when a booking is made through a third party and not RIU, it is the agency with whom the guests have booked, who is in charge of the reservation, unfortunately, we cannot reply on their behalf. Many travelers enjoy visiting Zona Arqueologica El Rey (4.6 miles) and Scorpions Temple (2.3 miles). Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. Your time and opinion is very much appreciated. more. RIU Hotels and Resorts, Owner at Hotel Riu Palace Peninsula, responded to this review. 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