Children under the age of 16 are not permitted to travel on any European service unless accompanied by an adult aged 18 or over. Will I get a booking confirmation? If you cancel your trip up to 30 days before your departure date, it is free. Please note if you are a National Express coach customer seeking help or information about your ticket or our services, please send us a message via Twitter or Facebook, email us using our travel and ticketing form, or if urgent, give us a call using the number below. Learn more about cookies. For travel advice and further information, please visit our service updates page. If you missed the outward journey you may still use the return portion of the ticket. Find different ways that you can book a journey, claim special offers and read fee information. Thank you for your patience in the meantime. Before getting in touch, make sure to check out our customer FAQs first. Can someone else use my ticket? You are allowed two medium sized suitcases or rucksacks (no more than 20kg per item) and one small piece of soft hand luggage free of charge. We have three different Coachcards available, each offering savings of 1/3 on all of our Standard and Fully Flexible coach fares all year round. If you are travelling in a wheelchair or require assistance we recommend that you contact us on the following local rate telephone number: 03717 81 81 81 (lines open 8am - 8pm 7 days a week) 36 hours in advance of when you would like to travel. Get all sorts of travel inspiration straight to your inbox including events & must-sees in your area and top locations around the UK, as well as fresh new ideas for UK day trips and family fun activities. Buying tickets. Additional charges may apply. The National Express website uses cookies. Please select your passenger type first and then add your coachcards. Earn a minimum of 10% cashback when you shop online Find out what makes us the UK's favourite coach company Our blog is the ideal place for travel ideas, news and more Access your ticket information and make amends (lines open 8am - 8pm 7 days a week). Our passenger descriptions are designed to help you choose the right ticket for yourself or your fellow travellers. Failure to do so may result in the child being required to pay the full fare for the journey on that day. Young persons aged 16 or 17 years can travel alone on European services but only if they have a letter of authority from a parent or guardian. Air India, the National Carrier of India, offers connections to over 70 international and 100 domestic destinations for your travel plan. My Account is free to use and offers lots of great features and benefits to make travelling with us even easier. Whether it's a one-way (single), return or open return journey, below you'll find information about our different fares so you can know which is right for your circumstances. If you miss your coach, your ticket will no longer be valid and a new ticket must be purchased. The brand new National Express Coach app makes managing travel on your mobile easy. One infant aged 0-2 travels free when accompanied by an adult with a valid ticket. Prefer using Facebook? If you are travelling in a wheelchair or require assistance, please call our helpline before booking and at least 36 hours in advance of when you would like to travel. To see a list of accessible coach routes please clickhere. (calls to this number are charged at local rate). Please call us 36 hours prior to travelling to check the latest status. Open returns are not available on European journeys. 03717 81 81 81 - (option 3)(lines open 8am - 8pm 7 days a week). Our passenger descriptions are designed to help you choose the right ticket for yourself or your fellow travellers. 1h20. The majority of stops along the routes listed below are accessible to wheelchair users but are subject to change. Unaccompanied children will not be carried. Learn more about cookies. One infant aged 0-2 travels free when accompanied by an adult with a valid ticket. Adult fares are applicable to all passengers aged between of 26 and 59 inclusive. Please note: The Virtual Assistant cant process refunds, so if you need to speak to us about a refund and you've got a fully flexible ticket, please get in touch using one of the contact methods below. d: National Response Framework System, An Introduction Answers. Earn a minimum of 10% cashback when you shop online Find out what makes us the UK's favourite coach company Our blog is the ideal place for travel ideas, news and more Access your ticket information and make amends (lines open 8am - 8pm 7 days a week). Disabled children should be booked as children rather than 'Disabled'. Subject to availability. My Account is free to use and offers lots ofgreat featuresandbenefitsto make travelling with us even easier. This is the direction of travel. The majority of stops along the routes listed below are accessible to wheelchair users but are subject to change. We have three different Coachcards available, each offering savings of 1/3 on all of our Standard and Fully Flexible coach fares all year round. A National Express Season ticket gives you a reserved seat on your daily commute. We are here to help, Official Coach Supplier to Wembley Stadium. The safety of our customers and staff has always been our number one priority, so we have introduced a number of extra measures so we can continue to ensure this. If you don't already have an account you can create one using the same email address you used to book your tickets and then link your ticket to your account by entering your ticket number. Unaccompanied children will be asked for proof of age or a signed letter of permission from their parent/guardian. Call or get in touch online Golf Package. SunPriority Package. Calls to this number are charged at local rate. allows) can be completed before the current departure time. Watch our short video and find out more about how you can edit your journey with ease. The majority of stops along the routes listed below are accessible to wheelchair users but are subject to change. Booking Reference * First Name * Last Name * Retrieve Booking Book your accommodation A large selection of accommodation providers at great rates right at your fingertips. We have three different Coachcards available, each offering savings of 1/3 on all of our Standard and Fully Flexible coach fares all year round. Book cheap National Express bus tickets online, find schedules, prices, bus stations locations, services, promotions and deals. If eligible, you will see a 'Cancel & refund ticket' button. To see a list of accessible coach routes please clickhere. Failure to do so, may result in the full adult fare being charged. (sms or chat based messages are not permissible). Travel with National Express. Adult fares are applicable to all passengers aged 2+. You can cancel your booking up to 15 minutes before your departure time. By continuing to access the site you are agreeing to their use. To see a list of accessible coach routes please clickhere. To guarantee your seat on your return you need to confirm your ticket before you travel onwww.nationalexpress.com/en/help/tickets/open-returns or call 0371 781 8181. Children aged between approximately 4 years and 11 years or up to 150cm tall may use booster seats, we carry a limited number onboard most coaches along with our comfort fit seat belts. We know things can change after you've booked your travel. Adult fares are applicable to all passengers aged between of 26 and 59 inclusive. Manage your National Express booking (Subtitled) - YouTube 0:00 / 1:48 Manage your National Express booking (Subtitled) 56,271 views Jan 31, 2017 44 Dislike Share Save National Express. This fare is not refundable but the journey date and time can be changed prior to the current departure date and time. . 7. Adult fares are applicable to all passengers aged between of 26 and 59 inclusive. traffic congestion, we would not normally issue a refund of your ticket. Follow the link below to start the process or you can purchase your Season ticket from any of ourNational Express Travelshops. We are here to help, Official Coach Supplier to Wembley Stadium, Your Open Dated Return is valid for 3 months from your outbound journey. Once clicked, you will see the full details of the journey you are cancelling and can click 'Cancel & refund ticket' again. Children aged 12 or under travelling on any European service must be accompanied by an adult aged 18 or over. Failure to do so may result in the child being required to pay the full fare for the journey on that day. You will then need to enter your ticket number to identify what tickets you wish to amend or cancel. If travelling with a child, you may be required to show proof of age when buying tickets or at any point during your journey. Unaccompanied children will not be carried. If you do not receive your booking confirmation email within 24 hours of making your reservation, please contact us. Failure to do so may result in the child being required to pay the full fare for the journey on that day. Passengers aged 60 and over are entitled to receive a small discount on European journeys. And save yourself 1, as there are no booking fees when you checkout with My Account. 03717 81 81 81 - (option 3)(lines open 8am - 8pm 7 days a week). (sms or chat based messages are not permissible). Children aged under the age of 2, must be accompanied by an adult aged 18 or over. Once your booking is complete American Express Travel Online will send an email to confirm your booking. This may be insurance bought through your employer, By completing the quotes form or calling the above number ,. If you are travelling in a wheelchair or require assistance, please call our helpline before booking and at least 36 hours in advance of when you would like to travel. We work hard to run a punctual service with timetables that factor in the time of day and a 24-hour network control centre managing coaches when they are out on the road. This will depend on your fare type. We carry a limited number onboard most coaches. Find out how switching your journey to coach could save you a train-induced headache. Travel with the nation's number 1 coach company; book direct on our website for the best deals! If they are travelling in a wheelchair or you wish to book assistance with travel please call our Assisted Travel Helpline before booking and at least 36 hours in advance of when you would like to travel. Children aged 12 or under travelling on any European service must be accompanied by an adult aged 18 or over. This may be due to network issues or web permissions. Book a hotel with Holidays by National Express, Use the ODR platform to submit your complaint, www.nationalexpress.com/en/help/tickets/open-returns. We carry a limited number onboard most coaches. The answers toall of our most common questions You can now find the answers to our most frequently asked questions faster than ever. Failure to do so, may result in the full adult fare being charged. We aim to reply to Twitter messages within 24 hours. Unaccompanied children will be asked for proof of age or a signed letter of permission from their parent/guardian. If you still need to get in touch with us, you can send us a message via TwitterorFacebook, or email us using our travel and ticketing form, or if urgent, give us a call using the number below. Children aged 12 or under travelling on any European service must be accompanied by an adult aged 18 or over. Please call us to check the latest situation before booking and at least 36 hours in advance of when you would like to travel. Book tickets & track your coach anytime, anywhere. Our passenger descriptions are designed to help you choose the right ticket for yourself or your fellow travellers. Please use the feedback option on right hand side of the page if you see something you think could be improved. National Express operates a 24/7 media relations service every day of the year with an on call service operating for urgent media enquiries out of office hours. Should be booked as Children. What is my reservation number and why is it important? Purchase travel insurance. If travelling with a child, you may be required to show proof of age when buying tickets or at any point during your journey. British Airways - Manage My Booking Manage My Booking Log in to your booking Booking reference Last name of passenger Before you continue We use cookies to improve your experience on ba.com and show personalised content, depending on your settings. If travelling with a child, you may be required to show proof of age when buying tickets or at any point during your journey. If they are travelling in a wheelchair or require assistance, please call our Assisted Travel Helpline. Please call us to check the latest situation before booking and at least 36 hours in advance of when you would like to travel. Full refund and cancellation if you cannot travel* You can make changes to your booking without a fee** Refunds must be made at least 24 hours prior to the original outward journey. If you are travelling in a wheelchair or require assistance, please call our helpline before booking and at least 36 hours in advance of when you would like to travel. Children under the age of 16 are not permitted to travel on any European service unless accompanied by an adult aged 18 or over. To avoid further delay in handling your complaint your contact should be directed to our customer relations team who are best placed to further investigate this matter. It's a great way to save some money when you make the same journey more than three or four times a week. Refunds can be made up to 24 hours prior to the departure of the outward journey, however some extra products may not be refundable (i.e. Children under the age of 16 are not permitted to travel on any European service unless accompanied by an adult aged 18 or over. View our full Conditions of Carriage. Book tickets & track your coach anytime, anywhere. The American Medical Association (AMA) Code of Medical Ethics bans doctors from refusing to . If they are travelling in a wheelchair or you wish to book assistance with travel please call our Assisted Travel Helpline before booking and at least 36 hours in advance of when you would like to travel. Book tickets & track your coach anytime, anywhere. It's a great way to save some money when you make the same journey more than three or four times a week. As of April 2015, the phone number for the south region of TRICARE is 800-444-5445, states TRICARE. Unaccompanied children will not be carried. Unaccompanied children will not be carried. Earn a minimum of 10% cashback when you shop online Find out what makes us the UK's favourite coach company Inspire is the perfect place for travel ideas, news and more Access your ticket information and make amends (calls to this number are charged at local rate). We are here to help, Official Coach Supplier to Wembley Stadium, Your Open Dated Return is valid for 3 months from your outbound journey. No amendments can be made to any part of the ticket. Select a return within 3 months of your outward travel. Medium sized items max dimensions of 70cm x 30cm x 45cm, Large sized items max dimensions of 75cm x 50cm x 32cm, For more information please visit see our, To book any assistance, please complete the, For anything else, or if you are unable to complete the form, but still need to book travel assistance and accessibility requirements we have a dedicated team to support our customers. Calls to this number are charged at local rate. Once clicked, you will see the full details of the journey you are cancelling and can click 'Cancel & refund ticket' again. Extra Baggage. Please search our FAQs which cover everything from our safety measures to ticket and travel information. tour operators and travel agencies). Refundable and non-refundable extras include: If you are eligible, you can also call ourContact Centrefor refunds and amendments. Average trip duration. If they are travelling in a wheelchair or require assistance, please call our Assisted Travel Helpline. Book a hotel with Holidays by National Express, www.nationalexpress.com/en/help/tickets/open-returns. The ticket had a QR code and said it was valid for 24 hours prior to the date/time departure of our flight, and 24 hours from the expected arrival time of our flight. Passengers aged 60 and over are entitled to receive a small discount on European journeys. Learn more about cookies. Young persons aged 16 or 17 years can travel alone on European services but only if they have a letter of authority from a parent or guardian. Refunds are only available on Fully Flexible fares. Open returns are not available on European journeys. To manage your booking you cansimplylog in or registerwith My Account. If your referral was deferred to TRICARE East and you have not received your authorization notice within 10 business days, please call 1. For. You can link previously purchased tickets when youlogin in or sign up to My Account using the same email address that you used to buy the ticket. Claims for refunds can also be made through My Account with your ticket cancelled no later than 24 hours before your original outward journey. Start experiencing the benefits with our short registration form, or log in to your account. If you booked your flight on sunexpress.com or with an agency please enter your last name and your booking confirmation number in order to check and manage your booking details. Simply call 1-800-953-7392 for assistance booking flights, hotels, ground transportation, event tickets and more - even dinner reservations or golf tee times. Login with your booking reference code (case sensitive) and last name to make changes to your booking: Booking reference code. 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